Six Sigma

Looking for ways to reduce defects, reduce variation and improve quality of your products or services?

Six Sigma may be what you are looking for. Six Sigma is a systematic, measurement-based methodology that focuses on process improvement and variation reduction through the identification and removal of the causes of defects and errors. Discover how Six Sigma can help your organization to eliminate variability and defects which undermine product and service quality.

6 Sigma

Six Sigma (also written as 6 Sigma, 6 σ ) is a systematic, measurement-based methodology that focuses on process improvement and variation reduction through the identification and removal of the causes of defects and errors. By eliminating variability and defects which undermine product and service quality, Six Sigma can bring about vast improvements in performance, profits,employee morale, quality of products and services and customer confidence.

DMAIC

At the core of the Six Sigma methodology is the DMAIC (Define, Measure, Analyze, Improve, Control) model. A brief overview of the Six Sigma DMAIC methodology is as follows:

• Define – Define the goals of the improvement opportunity
• Measure – Measure the existing system
• Analyze – Analyse the system to identify ways to eliminate the gap between the current state and the desired state
• Improve – Improve the process
• Control – Control the new system

 

Six Sigma starts by defining what is critical to quality and ends by producing superior product / services for the customer. It improves performance, decreases process variation, and in turn leads to defect reduction and vast improvement in profits, employee morale and quality.

While traditional methods depend on measuring outputs and establishing control plans to shield customers from organisational defects, Six Sigma demands problems be addressed at the root level, eliminating the need for unnecessary inspection and rework processes.

Our Services

We provide practical & in-depth training and consulting services of Six Sigma methodology and tools.

Six Sigma Consulting

We provide a full range of Six Sigma Consulting services alongside your Six Sigma journey:

• Six Sigma Transformation Strategy & Roadmap Planning
• Six Sigma Deployment & Implementation
• Six Sigma Project Review & Coaching

Six Sigma Training

We offer a comprehensive range of Six Sigma Training as follows:

• Six Sigma Awareness Training
• Six Sigma Executive Training
• Six Sigma Champion Training
• Six Sigma for Service Training
• Six Sigma Yellow Belt Certification Training
• Six Sigma Green Belt Certification Training
• Six Sigma Black Belt Certification Training
• DOE Training
• Basic Statistics Training

Six Sigma FAQ

1. What is the main difference between Six Sigma and traditional improvement programmes?

Six Sigma differs from traditional performance improvement programmes in its focus on input variables. While traditional methods depend on measuring outputs and establishing control plans to shield customers from organisational defects, a Six Sigma programme demands that problems be addressed at the root level, eliminating the need for unnecessary inspection and rework processes.

2. What is the Six Sigma DMAIC process?

• Define: Define specific goals in achieving outcomes that are consistent with both your customer’s demands and your own business’s strategy. In essence, you are laying down a road map for accomplishment.
• Measure: Baseline level is important to determine if improvements are effective. In Measure step,  measurements must be made and relevant data must be collected so that future comparisons can be measured to determine whether or not improvement is achieved.
• Analyze: This step determines relationships and the factors of causality, which is critical when trying to find the root cause of a problem.
• Improve: Making improvements or optimizing your processes based on measurements and analysis can ensure that defects are lowered and processes are streamlined.
• Control: Control ensures that any variances stand out and are corrected before they can influence a process negatively causing defects. It can be in the form of pilot runs to determine if the processes are capable and then once data is collected, a process can transition into standard production. Continued measurement and analysis is required to keep processes on track and free of defects below the Six Sigma limit.

3. What are the some of the common Critical Success Factors for Six Sigma implementation?

Some of the key critical success factors for successful Six Sigma implementation are as follows:

• Management Support & Engagement
• Visible, consistent Management commitment, Support & Engagement
• Link Six Sigma to corporate strategies
• Link Six Sigma projects to critical business and customer needs.
• Creating clear accountabilities, expectations, roles and responsibilities for Six Sigma implementation.
• Conducting and attending regular reviews to monitor progress.
• Regular sharing & communications on Six Sigma news and successes.
• Make Six Sigma a “common language” within organization.
• Effective Projects Planning execution & Management
• Create a positive, blame-free culture & environment for continuous improvement, learning & sharing
• Cascade learning experience of Six Sigma implementation.

4. What are the Benefits of Six Sigma?

• Reduces variability
• Improves quality – reduces defects and errors
• Improves the reliability of products and processes
• Reduces the cost of operations
• Improves capacity and output
• Improve productivity
• Improves customer satisfaction
• Improves profits

5. Is Six Sigma Only for Manufacturers?

While Six Sigma was first used by manufacturers such as Motorola and General Electric, its application is not limited to manufacturing. As long as there is a process, Six Sigma is applicable. It has been applied successfully in industries as diverse as:

• Transport Service Providers
• Hospitality
• Healthcare
• Retail
• Services
• Banking & Finance
• Public Service and Government
• Aerospace

6. Does Six Sigma Require A lot of Resources to Implement?

The two most common objections to Six Sigma are “we don’t have the time,” and “we can’t afford it.” Doing Six Sigma right requires both time and some investment( training cost) but its benefits far outweigh the costs. Once employees have adopted Six Sigma philosophy and learned the tools & techniques, it will continue to reap rewards for years to come. The benefits of a workforce that is able to use Six Sigma principles to improve quality and increase profitability far outweigh the initial training costs. After training is complete, your organization has hundreds of eyes to spot problems and hundreds of hands to solve them.

Contact Us 
Contact us now and our friendly customer service consultants will be in touch with you to design the best Six Sigma training and consulting solution that is tailored to your requirements.