Six Sigma Champion Training

Introduction:

Six Sigma is a proven business initiative that produces breakthrough improvements in quality, delivery, customer satisfaction and profitability through rigorous collection and analysis of data. In Six Sigma implementation, Champions are executive or management leaders responsible for identifying, prioritizing, chartering and managing Six Sigma improvement projects led by Black Belts. They are responsible for removing organisational barriers to the success of Black Belt projects, and may also lead projects in their own areas of business responsibility. To play their roles well, Champions need have a good understanding of Six Sigma concepts and methodology.

This 2-day programme teaches the Six Sigma concepts and tools that Six Sigma Champions must have to select each Six Sigma project, lead their Six Sigma teams through each phase of the project and clear any obstacles and roadblocks those teams might face, both inside and outside the organization. Emphasis is on the executive and business aspects of Six Sigma projects. As proper project identification and selection is critical to Six Sigma success, this programme also focuses on how to identify, select and prioritise projects and set realistic expectations that ultimately drive financial results.

Duration: 2 Days

Target Audience:
Senior Executives, Managers and Leaders from both the manufacturing and service (including banking and finance, logistics, healthcare, government and public service) sectors.

Programme Objectives:
This course aims to equip Six Sigma Champions with the knowledge to facilitate the leadership, implementation and deployment of Six Sigma breakthrough projects. Participants will learn the Six Sigma concepts, required infrastructure, expected benefits, enterprise level metrics, the DMAIC method for achieving breakthroughs in performance, project selection, and project management.

Programme Outline:
Six Sigma Introduction
What is Six Sigma?
Expected benefits of Six Sigma DMAIC breakthrough process
How to integrate Six Sigma and Lean to achieve new level of success?
Management and Organizational Infrastructure for Six Sigma
Roles, Responsibilities and Skill Set for each member of a Six Sigma Programme
Project Identification and Prioritisation
Breaking down the Balance Sheet
Considering “painful” processes
Examining areas of waste
Looking at the cost of quality
Customer satisfaction
Linking projects to strategic objectives
Prioritizing projects
DMAIC Breakthrough Methodology and Deliverables
Define
Measure
Analyze
Improve
Control
Six Sigma Deployment Critical Issues and Implementation Strategies
Key Steps to Getting Started
Key Ingredients for Six Sigma Success
Six Sigma Implementation Roadmap

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