Lean Six Sigma Black Belt

(LSSBB Black Belt Certification Training)

Introduction:
A Lean Six Sigma Black Belt is the leader and the core of any Lean Six Sigma project. The Black Belt plays many roles within the team, including quality analyst, project manager, statistician, facilitator, and mentor. The Black Belt works full-time on projects and manages Lean Six Sigma teams.

The Lean Six Sigma Black Belt programme provides core training modules, practices and methodologies for Black Belt candidates. Participants learn how key tools are utilized to form repeatable processes for solving critical problems.

Lean Six Sigma Black Belt Certification Requirements:

Project and on-going assessment
Each participant is required to complete 2 projects
Led all phases of projects
Successful outcome of toll gates
Selected projects have delivered substantial benefits and results (to be determined in joint consultation with the management)
Demonstrated that project results are sustainable
Demonstrated a thorough understanding of, and ability to use, all aspects of the Lean Six Sigma DMAIC model on the 2 projects
Demonstrated understanding of the components and techniques used in project management, including planning, deploying, monitoring etc of projects
Ability to demonstrate leadership capability and managing organisational dynamics
Based on the projects selected and subject to successful completion with genuine results and demonstration of the required competencies, the candidates will be awarded the Six Lean Sigma Black Belt Certification.

Duration: 20 Days

Target Audience:
Lean Six Sigma Project Team Leaders / Managers

Programme Objectives:
The aim of this programme is to impart participants with advanced level skills in analysing and improving processes using the Lean Six Sigma approach. Upon completion of this training, participants would have mastered the Lean Six Sigma DMAIC methodology and learned the in-depth concepts and tools needed to accomplish Black Belt level projects.

Programme Outline:

Introduction

• What is Lean Six Sigma?
• Success Stories
• Lean Six Sigma History
• Lean Six Sigma DMAIC Methodology
• Thought Process Mapping
• Lean Six Sigma Organizational Structure
• Role of the Green Belt
• Six Sigma and Lean

Define

• Process Thinking
• Process Mapping
• SIPOC
• Value Stream Mapping
• Flow Charts, Value-Added Flow Charts
• Spaghetti Diagrams
• Balanced Scorecard
• Pareto Chart
• Project Selection
• Project Charter
• Project Tracking – Gantt Chart
• Stakeholder Analysis
• Voice of the Customer (VOC):
  • Customer Satisfaction & Kano Model
  • Sample Surveys
  • Survey Construction
  • Margin of Error
  • Affinity Diagrams
  • CTQC Tree Diagrams
  • Critical to Quality Characteristics (CTQCs)
  • Setting Specifications
  • Quality Function Deployment
  • Operational Definition

Measure

• Variable and Attribute Data
• Sampling Plan
• Measurement System Analysis
• Data Collection – Check Sheet
• Benchmarking
• Baseline DPMO & Sigma Conversion
• Rolled Throughput Yield
• Trend Chart
• Histograms
• Measuring Process Variability
• Statistical Process Control
• Rational Subgrouping
• X and Moving Range Control Charts
• Attribute Control Charts
• X-bar and R Control Charts
• Process Capability

Analyze

• Potential Root Cause
  • Cause and Effect Diagrams (Fishbone Charts)
  • Five-Whys
  • FMEA
  • Scatter Plots
  • Regression and Correlation Analysis
  • Multiple Regression
  • Logic Regression
• Hypothesis Testing
  • Introduction to Hypothesis Testing
  • Confidence Intervals and Hypothesis Testing
  • Comparison of Two Treatments, Z-test, F-Test, t-test
  • Comparison of Multiple Treatments – ANOVA, Chi-Square for Multiple Proportions
  • Comparison of Variances – Chi-Square Test
• Design of Experiments
  • Introduction to Design of Experiments
  • Single Factor Experiments
  • Full Factorial Experiments
  • Fractional Factorial Experiments
  • Experiment Simulations
  • Advanced Topics

Improve

• Brainstorming
• Narrowing the List of Ideas
• FMEA
• Error-proofing
• Continuous Flow
• Quick Changeovers
• Cellular Processing
• Pull Scheduling
• Corrective Action Matrix
• Piloting a Solution
• System Dynamics
• Design for Six Sigma (DFSS)

Control

• Control Plan
• SPC Revisited
• FMEA Revisited
• 5S
• Visual management
• Total Productive Maintenance
• Best Practices – Integrating Success

Change Management Skills

• Leadership
• Team Development
• Leading Teams
• Leading Change

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