Operational Excellence
Training & Consulting
Practical, Effective & Sustainable
Kaizen Consulting Group’s Operational Excellence consulting & training service is practical, effective & sustainable. Our Operational Excellence framework for successful business transformation encompasses the following key elements:
- Strategy and Vision Alignment
- Process Improvement
- Innovation of Processes / Products / Services
- People Development and Empowerment
- Sustainable Systems
Integrating Strategy, Process, Innovation, People, Systems for successful business transformation
KCG’s breakthrough Operational Excellence methodology seamlessly integrate the 5 critical business dimensions into a holistic framework for effective & sustainable business transformation.
Strategy
We help organisations formulate strategic roadmaps for continuous improvement using strategic planning models and tools such as:
Balanced Scorecard | Hoshin Kanri
Process
We deliver customised solutions to drive organisations for continuous improvement in process and service quality and operational excellence that is achieved through a combination of powerful improvement methodologies such as:
Lean | Six Sigma | Lean Six Sigma | Kaizen | |Continuous Improvement | Design For Six Sigma
People
People are the most important assets in any organisation. Change starts and ends with people. Change can only happen when organisations engage their people in the change process and relevant training and development. We help organisations to unleash the full potential of their most important assets through change management, people development and organisational development. Some Change-driven programmes we provide include:
Executive Development | Soft Skills | Passion At Work | Emotional Intelligence | Customer Service | Leadership
Innovation
Innovation is one of the critical elements of success in business and we have pioneered the implementation of breakthrough innovation methodologies or tools such as:
TRIZ (Theory of Inventive Problem Solving)
Systems
Systems are the important foundation to support sustainable organisational improvement. We help organisations to develop and standardise systems and align them with their business processes. These can include Quality, Environmental, and Health & Safety management systems and industry-specific management system requirements like:
ISO 9000:2015 | ISO 9001:2015 IQA | ISO 14000 | OHSAS 18000 | TS 16949 | HACCP | ISO 22000
Contact Us
Contact us now and our friendly customer service consultants will be in touch with you to design the best Operational Excellence programme that is tailored to your requirements.