7 QC Tools Training

Introduction:

7 QC tools

The need to meet and exceed customer expectations in a cost-competitive environment makes the correct usage of the 7 QC (Quality Control) Tools imperative today for a unified and systematic approach to team problem-solving. The tools help to develop and sustain a strong customer focus and improve all processes by identifying rejects, determining causes, suggesting improvements, and establishing traceability of each process. The 7 QC tools are fundamental for Continuous Improvement.

This course will show the participants the basics of teamwork and problem solving and how the 7 QC Tools are used in problem-solving.

Duration: 2 Days

Target Audience:
All personnel/team members directly involved in continuous improvement/quality improvement initiatives from both the manufacturing and service (including banking and finance, logistics, healthcare, government and public service) sectors

Programme Objectives:

At the end of this training, participants should be able to:

• Understand the fundamental principles of problem-solving
• Understand how to apply the 7 QC tools in the workplace
• Comment critically on corrective actions raised as a result of applying the tools
• Take ownership of applying 7 QC Tools as a corrective and preventive measure to avoid mistakes and improve product / service quality
• Interpret and measure the effectiveness of implemented solutions

Programme Outline:

• Procedures For Problem Solving Using The 7 QC Tools
  – Making use of data to increase productivity
  – Applying the 7 QC Tools towards problem-solving
• The Pareto Diagram
  – How to construct Pareto Diagrams
  – How to classify the defects and display using a Pareto Diagram
  – How to identify the problems in their order of severity
  – How to get a hand on the real problem from among many
• The Fishbone Diagram (Cause & Effect Diagram)
  – How to construct a Fishbone Diagram
  – How to generate all the probable causes for every defect
  – How to apply the Brainstorming Technique during problem-solving meetings
  – How to search out and organize all possible factors
• Process Flow Chart
  – How to construct a Process Flow Chart
  – Considerations for constructing process flow charts
  – How to interpret process flow charts
• Checksheet
  – What is the best method to take down data simply?
  – How to prevent inspection slip-throughs
  – How to construct simple Checksheets for convenient usage in the workplace
• The Histogram
  – How to know and predict the occurrence of defects
  – How to construct a Histogram
  – How to interpret various shapes of a distribution diagram
• Scatter Diagrams
  – Is there a way to find out a correlation between the cause and effect of a problem?
  – How to construct a Scatter Diagram
  – How to interpret the Scatter Diagrams
• Control Charts
  – Why do defects occur?
  – Is it due to dispersion?
  – How to plot dispersion over a period of time to determine the probable cause of dispersion
  – How to interpret whether a process is stable or not

Contact Us 
Contact us now and our friendly customer service consultants will be in touch with you to design the best training/ consulting solutions that is tailored to your requirements.

Related page

You may be interested to explore our full range of  Continuous Improvement Training programmes.