Lean is about doing more with less. Its aim is to create customer value by delivering quality goods and services with less resources, time, human effort, space and capital.

The objective of Lean is to create more value for customers with lesser resources. It focuses on waste elimination, improving flow, reducing lead time.

The 5 Lean Principles are as follows:
Value – specify value from the stand point of customers
Value Stream – identify all the steps in the value stream in another words, process clarity.
Flow – Make the value stream flow smoothly
Pull – Let the customer pull value instead of pushing products / services to customers
Perfection – Continuous improvement towards perfection

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Six Sigma is a rigorous and disciplined methodology that uses data and statistical analysis to measure and improve an organization’s operational performance by identifying and eliminating “defects” in manufacturing and service-related processes.

The objective of Six Sigma is to eliminate defects and reduce process variability. This in turn will lead to improvement in the quality of products or services.

Six Sigma consists of 5 steps ( also known as DMAIC):
Define – Define the problem and goals
Measure – Measure current processes to establish a baseline
Analyse – Analyse the data collected, find the root cause of the problem
Improve – Improve the process
Control – Control the process for sustainability

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Kaizen (改善 ) is about making small, incremental, positive changes, and building on those little successes. The long term objective of Kaizen is to develop a culture and a mindset for continuous improvement.

When fully embraced, everyone in the organisation participates in making improvement in all business areas, resulting in sustainable improvement in processes, products, workplaces and people.

At the heart of Kaizen is the Shewhart Circle or Deming wheel that is more commonly known as the PDCA cycle (Plan, Do, Check, Act):
Plan - Plan what needs to be done.
Do – Take Action test the potential solution
Check - Check if the potential solution worked
Act - If the solution worked, implement it. If it doesn’t, repeat the PDCA cycle with a different plan.

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Lean Six Sigma (LSS) is an integration of two powerful methodologies, Lean and Six Sigma. It combines the characteristics of Lean’s focus on waste reduction and flow improvement, with Six Sigma’s emphasis on process variability reduction into a powerful methodology.

By combining the two, the resulting integrated methodology can bring about significant improvement in quality, process speed and customer satisfaction while reducing the cost of operations.

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Continuous Improvement, also known as Kaizen (改善), is a relentless effort to improve processes, products or services. The objective is to ensure that the organisation’s business processes stay efficient, effective and competitive.

Some of the most common CI methodologies include: Lean, Six Sigma, & Lean Six Sigma

We offer a comprehensive range of result-driven corporate in-house Continuous Improvement Training programmes ( including QA/ QC Tools) tailored to the specific needs of your organisation. Check them out now.

Good news!  Local enterprises looking to build deeper capabilities, scale up and internationalize can do so with Enterprise Development Grant (EDG).

You can now defray up to 70% of qualifying project costs with the Enterprise Development Grant (EDG).  You can take on projects in areas like Business Processes Enhancements for Productivity,  Business Excellence and Service Excellence. The grant defrays up to 70 percent of qualifying project costs such as management consultancy, training, certification, software, equipment, and incremental internal manpower cost.