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The following are the 8 errors common to organisational change efforts according to John P Kotter, Professor of
Leadership at the Harvard Business School:
1. Allowing too much complacency
2. Failing to create a sufficiently powerful guiding coalition
3. Underestimating the power of vision
4. Undercommunicating the vision by a factor of 10 (or 100 or even 1000)
5. Permitting obstacles to block the new vision
6. Failing to create short-term wins
7. Declaring victory too soon
8. Neglecting to anchor changes firmly in the corporate culture
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Tel: (65) 68484109
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