Root Cause Analysis (RCA) Training

Introduction:

Root Cause Analysis (RCA) is a management process that seeks to locate the ultimate root causes behind performance or process-related problems, and then proceed to resolve the problem by treating these underlying causes, thereby eliminating or reducing the anomalous impact such as maintenance cost. The critical importance of is this prevention of recurring failures. In summary, the goals of RCA are:
Failure identification – identifying what exactly went wrong
Failure analysis – analysing why it happened, discovering the root cause
Failure resolution - providing a solution that prevents recurrence
Root Cause Analysis has been widely applied in diverse fields and industries, including the chemical, petrochemical, power generation, transportation, healthcare and construction industries.
 
Duration: 2 Days

Target Audience:

All personnel / team members directly involved in continuous improvement / quality improvement initiatives from both the manufacturing and service (including banking and finance, logistics, healthcare, government and public service) sectors
 
Programme Objectives:

This 2-day training aims to provide in-depth and practical knowledge of root cause analysis. Through practical exercises and case studies, participants will learn how to apply the various methods of root cause analysis.
 
Programme Outline:

• Overview of Key Concepts:   
• • Causal Factor   
  • Direct Cause   
  • Contributing Cause   
  • Causal Factor Chain   
  • Root Cause   
• Introduction to Root Cause Analysis  
• Root Cause Analysis Phases  
• • Collection of data - Phase I   
  • Event / Phenomenon Investigation - Phase II   
  • Resolution of occurrence - Phase III   
• Root Cause Analysis Methods   
• • 8D (Eight Disciplines)  
  • Current Reality Tree (CRT)  
  • 5 Whys  
  • Events and Cause and Effect Analysis  
  • Change Analysis  
  • Barrier Analysis  
• Applying Root Cause Analysis   
• Case Studies and Exercises 

Contact Us

Contact us today for a non-obligatory discussion on our Root Cause Analysis training and customisation of the training programme for your organisation:

Email: 
Tel: (65) 68484109