Developing and Implementing an Effective Hoshin Balanced Scorecard (Hoshin BSC)

Introduction:

Hoshin Balanced Scorecard (Hoshin BSC) is an integration of two powerful methodologies, Hoshin Kanri (Hoshin), and Balanced Scorecard (BSC).

Hoshin Kanri (Hoshin) is a proven system for linking strategy with daily management. It provides a planning, implementation and review process for change management. Hoshin adopts a systems approach to the management of change in critical business processes using a step-by-step planning, implementation, and review process.

The Balanced Scorecard (BSC), on the other hand, is a strategic planning and management system that is used to align business activities to the vision and strategy of an organisation, improve internal and external communications, and monitor organisation performance against strategic goals. The Balanced Scorecard framework translates an organisation's vision into a set of performance indicators distributed among four perspectives - Financial, Customer, Internal Business Processes, and Learning and Growth.
 
This 2-day training will provide participants with a good understanding of Hoshin Kanri and Balanced Scorecard, how to combine them into an integrated Hoshin BSC methodology, and how to effectively deploy and apply this powerful methodology. At the end of the workshop, participants will be ready to plan and deploy Hoshin BSC within the organisation.

Duration: 2 Days
 
Target Audience:

Executives, Managers and Strategic Planners and Professionals
 
Programme Objectives:

• Provide an overview of the background and key concepts of the Hoshin Balanced Scorecard
• Provide a detailed understanding of the 4 perspectives of the Balanced Scorecard
• Provide a detailed understanding of the step-by-step methodology for developing and implementing a Hoshin Balanced Scorecard
• Equip participants with the practical knowledge in implementing and developing an effective Hoshin Balanced Scorecard

Programme Outline:

• Understanding Hoshin Kanri and Balanced Scorecard
• How to Develop an Effective Hoshin BSC
• How to Implement an Effective Hoshin BSC
• Common Pitfalls in Developing and Implementing a Hoshin BSC
• Key Success Factors in Developing and Implementing a Hoshin BSC
• Aligning the Organisation Objectives Through Catchball process
• Understanding Behavioural Based Metrics
• Financial Perspective
  - Basic Strategic Themes
  - Measuring Strategic Themes
• Customer Perspective
  - Customer and Market Segment
  - Value Proposition
  - Core Customer Measures
  - Linkage with Financial Perspective
• Internal Business Process Perspective
  - Operations Management Processes
  - Customer Management Processes
  - Innovation Processes
  - Regulatory and Social Processes
  - Core Objectives and Measures
  - Linkages with Financial and Customer Perspectives
• Learning and Growth Perspective
  - Human Capital
  - Information Capital
  - Organisation Capital
  - Strategic Alignment of Intangible Assets
  - Core Objectives and Measures
  - Linkages with Other Perspectives  
• Hoshin BSC Through Lean Management System and Kaizen
• Developing the Lean Management System
• Developing Visual Management
• Developing Leader Standard Work
• Understanding Systemic Problem Solving
• Enhancing PDCA Improvement Cycle
• Engaging the Workforce to Execute the Strategy
• Understanding Teams Development and Daily Coaching
• Developing Disciplines for Making Improvement
• Strengthening Breakthrough Mindset
• Enhancing Leadership Competencies
• Case Studies
• Hands-on Workshop

Contact Us

Contact us today for a non-obligatory discussion on our Developing and Implementing an Effective Hoshin Balanced Scorecard (Hoshin BSC) training and customisation of the training programme for your organisation:

Email: 
Tel: (65) 68484109 

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