• Procedures For Problem Solving Using The 7 QC Tools

- Making use of data to increase productivity

- Applying the 7 QC Tools towards problem-solving

• The Pareto Diagram

- How to construct Pareto Diagrams

- How to classify the defects and display using a Pareto Diagram

- How to identify the problems in their order of severity

- How to get a hand on the real problem from among many

• The Fishbone Diagram (Cause & Effect Diagram)

- How to construct Fishbone Diagram

- How to generate all the probable causes for every defect

- How to apply the Brainstorming Technique during problem solving meetings

- How to search out and organize all possible factors

• Graphs

- What are the kinds of graphs commonly used?

- How to plot the Bar and Line Graphs

- How to interpret these graphs

- How to make the data visible to the eye

• Checksheet

- What is the best method to take down data simply?

- How to prevent inspection slip-throughs

- How to construct simple Checksheets for convenient usage in the workplace

• The Histogram

- How to know and predict occurrence of defects

- How to construct a Histogram

- How to interpret various shapes of a distribution diagram

• Scatter Diagrams

- Is there a way to find out a correlation between the cause and effect of a problem?

- How to construct a Scatter Diagram

- How to interpret the Scatter Diagrams

• Control Charts

- Why do defects occur?

- Is it due to dispersion?

- How to plot these dispersions over a period of time to determine the probable cause of dispersion

- How to interpret whether a process is stable or not